Scope, roles, and overview

Uzehe is the data controller responsible for your information. This policy covers information collected through the Services, including data submitted directly by you, data gathered automatically during your visit, and data obtained from third parties when applicable. It also explains your choices regarding how we use and disclose your information.

Information We Collect

Information you provide

We collect information you voluntarily provide when you engage with the Services, such as when you contact us, subscribe to updates, or submit inquiries. This may include your name, email address, company or organization, postal address, and the content of any messages or forms you submit.

Usage and device information

We automatically gather data about how you access and use the Services. This includes your IP address, browser type, operating system, referral source, pages viewed, time stamps, and device identifiers. We may also collect approximate geolocation information to tailor the experience and for security purposes.

Cookies and Similar Technologies

We and our partners use cookies, pixel tags, and other tracking technologies to operate, analyze, and improve the Services. Cookies help us recognize returning users, recall preferences, understand performance, and deliver relevant content and advertising. You can manage cookies through your browser settings or via controls provided on the site. Some cookies are essential for the Services to function.

• Necessary cookies: enable core site functionality and security.
• Preference cookies: remember your choices and configurations.
• Analytics cookies: monitor usage patterns to improve features and performance.
• Advertising cookies: support ad delivery and measurement by partners.

Note that third-party cookies may be placed by partners or service providers. See the Third-Party Advertising section for information on how those practices operate and how you can opt out.

How We Use Your Information

• Deliver, maintain, and improve the Services, including troubleshooting and analytics.
• Communicate with you about updates, inquiries, and administrative matters.
• Protect the security, integrity, and rights of Uzehe and its users.
• Personalize experiences and tailor content, features, and recommendations where permissible by law.
• Analyze trends and usage to inform product development and business decisions.

Information Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

• With service providers and contractors who assist with operations (hosting, analytics, customer support, payment processing, and other services) under confidentiality agreements.
• Within our corporate family or in connection with a corporate transaction (e.g., merger, acquisition, sale of assets), as permitted by law.
• With your consent or at your direction.
• To comply with legal obligations, respond to lawful requests, protect our rights and property, and ensure the safety of users.
• When necessary to enforce terms or policies or to mitigate fraud or security risks.

We require our partners to process data consistent with this Policy and applicable laws. Transfers to service providers outside your locale may occur in connection with the above purposes.

Third-Party Advertising

From time to time, the Services may display advertisements served by third-party advertising networks. These networks may place cookies or use other technologies to collect information about your visits to the Services and other sites in order to deliver targeted ads or measure advertising performance. We do not control these third parties' practices, but you have options to opt out of targeted advertising through platforms that provide consumer control (for example, network advertising initiatives and platform opt-out pages). Opting out does not necessarily stop all advertising, but it may reduce personalized ads.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that a child under 13 has provided us with personal information, please contact us so we can take steps to remove the information and, where appropriate, terminate the child's account. We will implement age-appropriate safeguards and comply with applicable laws regarding minors.

Data Security and Integrity

We implement a layered approach to data security, combining technical safeguards, governance, and operational controls. Data transmitted between you and the Services is encrypted in transit using industry-standard TLS. Access to personal data is restricted to personnel who have a legitimate business need, and we require confidentiality obligations from our employees and vendors. We continuously monitor for security incidents and have procedures to respond promptly when they occur.

Data Retention and Deletion

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it, subject to legal hold requirements and legitimate business interests.

International Data Transfers

Your information may be transferred to and processed in countries outside your own jurisdiction. Where required by law, we implement safeguards such as contractual clauses and other approved transfer mechanisms to protect your data and ensure its continued security and integrity.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access and obtain a copy of your personal data held by us.
• Rectify inaccurate or incomplete data.
• Request deletion of your data, subject to legal rights and obligations.
• Restrict or object to processing, including profiling in certain circumstances.
• Data portability, allowing you to obtain and reuse your data across services.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact [email protected]. We may need to verify your identity and may require information to fulfill your request.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When material changes occur, we will provide notice on the Services and update the effective date at the top of this page. Continued use of the Services after such changes constitutes your consent to the updated policy.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please reach out to our privacy team at [email protected]. You may also contact us through the mailing address listed on our site.